Privacy Policy

Last updated: 27 September 2026

1. Introduction

This Privacy Policy describes how BNeoTech ("we", "us", "our") collects, uses, and shares information when you use the Ultrasonic Generator mobile application (the "App") available on Google Play.

By installing and using the App, you agree to this Privacy Policy. If you do not agree, please uninstall the App.

2. Our Role as Data Controller

Under applicable data protection laws (such as the GDPR or Indonesia's PDP Law), BNeoTech acts as the data controller — meaning we determine why and how information is processed in connection with the App.

However, BNeoTech does not operate its own servers or databases. The actual storage and processing of personal data is carried out by third-party service providers. Depending on the service and the type of data, these providers may act either as data processors on BNeoTech's behalf (for example, RevenueCat for subscription management) or as independent data controllers under their own privacy policies (for example, Google for advertising and payments). See section 10.3 for a breakdown of who controls what.

This means:

• We do not directly hold or have direct access to your personal data on our own systems.
• For data controlled by third-party providers (such as Google), only those providers can act on your request. You must contact them directly — see sections 6 and 10.
• For data we do control (RevenueCat subscriber records), you may contact us — see section 10.6.B.

3. Information We Collect

3.1 Information collected automatically

When you use the App, certain information is collected automatically by us and by our third-party service providers:

• Device information — device model, operating system version, language, region, screen size.
• Advertising ID — the Android Advertising ID (AAID), used by Google AdMob to serve ads. You can reset or delete this ID in your device settings.
• IP address — collected by Google AdMob and RevenueCat for fraud prevention and analytics.
• App usage data — sessions, crash logs, and performance data collected by our service providers.

3.2 Information you provide

The App does not require an account. We do not collect your name, email address, phone number, or any personally identifiable information directly.

If you contact us by email (bneotech.id@gmail.com), your email address and any information you choose to include in your message are received by us. This is retained only for the purpose of responding to your inquiry.

3.3 Information stored locally on your device

The following information is stored only on your device and is never transmitted to us or to any third party:

• Your saved frequency presets and generator configurations.
• App preferences (volume, max frequency limit, waveform settings).
• Safety consent acknowledgment state.

This data is stored using Android's local storage and is deleted when you uninstall the App.

4. Audio Data

5. How We Use Information

We use the information collected to:

• Provide and maintain the App's core functionality.
• Display advertisements (via Google AdMob) to users on the free tier.
• Process and manage in-app subscriptions (via RevenueCat and Google Play Billing).
• Detect, diagnose, and fix crashes and technical issues.
• Improve the App's performance and user experience.
• Comply with legal obligations.

6. Third-Party Services

The App uses the following third-party services. Each has its own privacy policy that governs how it handles your information:

We do not sell your personal information to third parties.

7. Advertising & Opt-Out

Free users see advertisements provided by Google AdMob. AdMob may use the Android Advertising ID to show personalized ads. You can opt out of personalized advertising in your Android device settings:

Settings → Google → Ads → Delete advertising ID

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we display a consent dialog (Google User Messaging Platform) before loading personalized ads, as required by GDPR.

Pro users do not see advertisements.

8. Subscriptions

Subscriptions are processed by Google Play Billing and managed by RevenueCat. We do not receive or store your payment card details. RevenueCat receives an anonymous app user ID and purchase history to validate your subscription status.

To manage or cancel your subscription, go to Google Play → Subscriptions.

9. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Data collected by third-party services (AdMob, RevenueCat) is retained according to their respective privacy policies.

Locally stored data (presets, preferences) is deleted when you uninstall the App.

10. Your Rights & How to Exercise Them

10.1 Rights you may have

Depending on your jurisdiction (e.g., GDPR in the EU/UK, CCPA in California, or Indonesia's PDP Law), you may have the right to:

Because BNeoTech does not operate its own servers, most of these rights concern data controlled by our third-party providers, and must be exercised directly with those providers. For data we do control, see section 10.6.B.

• Access the personal information held about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent (for consent-based processing).
• Data portability (receive a copy of your data).
• Lodge a complaint with your local data protection authority.

10.2 Data held locally on your device

Some data — your saved presets, preferences, and safety consent — is stored only on your device. You have full control over this data:

• Uninstall the App to delete all locally stored data.
• Or use Settings → Data Management in the App to clear it selectively.

10.3 Data held by third-party services — who controls what

Personal data collected through the App is processed by third-party services. The table below shows which party can actually act on a deletion request, based on each provider's own policy and technical capability:

Important: BNeoTech cannot delete data held by Google on your behalf. Google's policy only accepts deletion requests directly from the account owner (you). RevenueCat subscriber data is under BNeoTech's control as data controller under our agreement with RevenueCat.

10.4 How to submit a request to us

To exercise any of your rights regarding data we control (RevenueCat subscriber records), contact us at bneotech.id@gmail.com. Please include:

• The specific right you wish to exercise (access, deletion, etc.).
• The anonymous app user ID if you have it (RevenueCat assigns one per install). If you do not have it, the approximate date of purchase / first use can be used to identify your record.

If you are located in the EEA / UK / Switzerland and have a complaint about how your request is handled, you may also contact your local supervisory authority.

10.5 Deletion of local data

You may delete local data at any time without contacting us:

• Uninstall the App — removes all locally stored presets, preferences, and consent state.
• In-App: Settings → Data Management → Clear All Saved Frequencies.
• In-App: Settings → Reset Safety Warning.

10.6 Data Deletion — Step-by-Step

This section is provided so you can exercise your deletion rights without needing to contact us first. It also serves as the data deletion reference required by Google Play's Data Safety policy.

A. Local data (you delete directly)

1. Uninstall the App — automatically removes all locally stored presets, preferences, and consent state.
2. Or, in-app: Settings → Data Management → Clear All Saved Frequencies to delete only your saved frequency presets.
3. Or, in-app: Settings → Reset Safety Warning to reset consent state.

These actions take effect immediately. No further step is required.

B. RevenueCat subscriber record

What we store, and why. To manage and validate your Pro subscription, we use a third-party service called RevenueCat. RevenueCat stores the following data on our behalf:

• An anonymous app user ID — a random identifier assigned per installation. It is not your name, email, or Google Account.
• Your subscription status (active, expired, in trial, etc.).
• The Google Play purchase token — an internal receipt from Google Play that proves your purchase. This is not your card number; your card data never reaches us or RevenueCat.
• The last time you opened the App with that subscription linked.

This data is necessary for the App to know whether to unlock Pro features for you. Without it, we cannot provide the Pro service you paid for.

If your subscription is still active

You cannot permanently delete this record while you are still subscribed. This is not our choice — it is a technical requirement of how subscription validation works:

• The record is what proves to the App that you are a paying Pro user. Deleting it while the subscription is active would temporarily lock you out of Pro features.
• Even if we delete the record, the next time you open the App, the App will re-create it automatically from your still-valid Google Play purchase receipt. So the deletion would not be permanent anyway.

If you simply want to stop using Pro, cancel your subscription in Google Play → Subscriptions. Once Google confirms the cancellation, the record becomes eligible for deletion (see next section).

Note: cancelling your subscription and requesting deletion of your RevenueCat data are two separate actions. Cancelling is done by you in Google Play. Deletion requests can only be handled after the subscription has ended.

If your subscription has ended and you want your history deleted

1. Confirm your subscription is inactive — either it expired naturally, or you cancelled it in Google Play → Subscriptions (a confirmation email is typically sent by Google).
2. Email us at bneotech.id@gmail.com with the subject line "Delete my subscription history".
3. In the email, include any identifier that helps us find your record: the anonymous RevenueCat app user ID (if you have it), the approximate date of your first purchase, or the Google Play order ID from your purchase receipt.
4. Upon a verified request, your RevenueCat subscriber record is removed from our active records, and a confirmation is sent to the email address provided.

C. Google AdMob advertising data (you delete via Google)

Google AdMob associates ad-serving data with your Android Advertising ID. BNeoTech cannot delete this data on your behalf — only Google, acting on your direct request, can.

1. Open Android Settings → Privacy → Ads (or Settings → Google → Ads on older versions).
2. Tap Delete advertising ID to reset it. This disassociates future ad activity from your previous identifier.
3. Optionally, disable Ads personalization in the same screen.
4. To request deletion of data already associated with your Google Account (including historical ad-serving logs), use Google My Activity. Google's data-deletion policy applies.

D. Google Play purchase history (you delete via Google)

Purchase history is retained by Google Play. BNeoTech cannot delete it.

1. Open Google Account → Data & privacy.
2. Under "Data from apps and services you use", find Google Play Store.
3. Follow Google's instructions.

E. Children's data

If you are a parent or guardian and believe your child has provided personal data through the App, contact us at bneotech.id@gmail.com. Data under BNeoTech's control can be requested for deletion. For data held by Google, use the self-service steps in sections 10.6.C and 10.6.D above to submit a deletion request to Google directly.

11. Children's Privacy

If you are a parent or guardian and believe your child has provided personal information to us, please contact us at bneotech.id@gmail.com. Such information can be deleted upon request.

See the Hearing Safety page for important warnings about ultrasonic sound exposure.

12. Security

We take reasonable measures to protect the information we process. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

13. International Data Transfers

Information collected by our third-party service providers may be transferred to and processed in countries outside your own, including the United States. These transfers are governed by the respective service providers' privacy policies and standard contractual clauses.

14. Changes to This Policy

This Privacy Policy may be updated from time to time. When it is updated, the "Last updated" date at the top of this page is also updated. Continued use of the App after changes indicates acceptance of the updated policy.

15. Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia, without regard to conflict of law principles.

16. Contact Us

If you have questions about this Privacy Policy, contact:

BNeoTech
Email: bneotech.id@gmail.com